How We Treat Account Data
Clear privacy rules make account opening easier: you know what we ask for before you send it. We collect the details needed to create your account, check wallet activity, protect access, answer support requests, and keep transaction records tied to DANA, OVO, GoPay and QRIS. Access
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and eligibility depend on local law and are available only where local law permits, so we may adjust account checks by region. We do not ask for extra documents unless an account step needs confirmation, such as name matching, payment receipt checking, or withdrawal review. We
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keep records only for operational, security, dispute, accounting, and legal needs, then remove or anonymise data when it is no longer needed for those purposes.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.